It seems like nowadays every time you turn on the radio there’s a phone rolling by with people expressing many sides of the day’s issue.
The first telephone was in 1967 on BBC Radio Leicester, which was the first local radio station to broadcast. The producer of the gardening show thought it would be a good idea if listeners could ask the expert gardener direct questions.
It was then decided that this form was a good way to allow the general public access to express their own views to anyone who was listening. Another advantage is that they also have access to talk to people like politicians, sports stars, movie stars, and other public figures that they might not normally have a conversation with.
As far as the radio station is concerned, it makes sense that listeners feel more like their station when they can chat and gossip with other people just as they would with their neighbors on the other side of the garden wall.
While very useful for listeners, the radio station itself also benefits greatly from telephone connections. Many shows have been produced on a subject that first saw the light of day on a phone show. One I used to listen to regularly was a consumer show and they would often follow up on issues on other shows and get companies to change their policies.
The same goes for the news desk, they regularly create news based on a phone input. They are relatively cheap to stream and the cast are the listeners.
Having said that, possibly the most important person is the presenter, who must be seen as independent at all times, keep the conversation flowing, prevent people from talking to each other, but above all, must constantly be aware of speakers who may go. the line in your comments. The last thing the station wants is to be shut down because someone has made a defamatory comment.
Phone tickets have been around for a long time and will continue to be around for a long time to come. They have become an important part of broadcasting.